Westech Rigging Supply Q&AAnswer
Feb 08, 2023 - 09:30 AM
Morning Jeff! We checked with the mfg., and this is what they said. Please call us @ 800-442-7454 or email us at returns@westechrigging.com if you want to set up this return, thanks.
The only instructions we have is the on the product card sent with the ascender. I would like to know more about the problem. Rope diameter? Was the cam rotating freely? If they will return it, I will send them a new one, I would like to take a look it it.
